Shipping & Returns
SHIPPING
We take about 2-7 business days to create apparel products (t-shirts, etc.). Then you should add shipping times on top of that. 97.66% of our orders are shipped within 5 business days. More than half of our orders are shipped within 3 business days or less.
RETURNS
Because our items are printed on demand (we print only when you order), we do not offer returns or exchanges. Please review your order carefully before purchasing. Be sure to review the size specifications for your item before purchasing.
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
If there is a problem with your order, please email: onethirtyfirst@gmail.com for instructions on how to proceed.